Are you keeping pace with rapid changes in the built environment?

Meeting of like minds –

The NFMT 2019 conference in Baltimore has just wound up. For those of you not lucky enough to attend or just too swept up in the event to digest the wealth of industry insights available to delegates, take 20 mins on your way home today to listen to this from two FM leaders.

Stormy and Stan have been long-time pioneers in FM standardisation, collaboration, and communication, and they believe that customer service is key when creating an environment where people can thrive. Stormy Friday is President of The Friday Group, an internationally recognised woman-owned facilities management consulting firm that generates customised solutions and strategies for current business issues and challenges.

Hear digital workspace expert, Mike Petrusky as he chats to Stormy and Stan on how FM professionals can keep pace with the fast-changing world of the built environment where technology is having such a significant impact. They agree that we must all commit to being lifelong learners and continuing education at events like the NFMT 2019 Conference are essential. Stan and Stormy both played a role on the commission that helped to develop the ProFM, a training and credentialing program built to celebrate the diversity and growth in facilities management. With a focus on asset, risk, business management, and operations and maintenance, ProFM is designed to prepare FMs for the future workplace.

Stan and Stormy

FM Customer Service and The ProFM Credential Program, Source:

Want to hear more? Connect today with Stan and KeyFM on LinkedIn.



KEY FM’s Knowledge Trust Partner wins Guardian “sustainable buildings that inspire” award

 Congratulations to UWS Lanarkshire – a sustainable campus for sustainable minds 

UWS wins award

The campus at UWS Lanarkshire is carbon neutral and powered by 100% renewable energy. Photograph: University of the West of Scotland

The campus is designed to revolutionise students’ higher education experience through recognising that physical and digital spaces both shape learning. 

Traditional lecture halls and enclosed classrooms have been put to one side in favour of an open, technology-rich, immersive and interactive environment which allows for both online and face-to-face collaboration and is open 24/7. 

The new campus covers 26,000 square metres of flexible space, serving more than 4,100 students and 200 staff in five academic schools. It houses simulated nursing and midwifery wards, an extreme environments laboratory, state-of-the-art biomechanics and specialist sports labs, auditorium, a gym, health and fitness centre, a conference space and areas for individual and collaborative working. 

The three campus buildings are linked by The Street, a work and social space for students, staff and the local community with access to businesses including the bank HSBC, retailer John Lewis and engineering company Babcock, providing collaboration opportunities for students, graduates and academics. 

Shout out to sustainability!

While the campus it replaced contributed 22% of the university’s overall carbon footprint, Lanarkshire is carbon neutral, powered by 100% renewable energy from the nearby Blantyre Muir wind farm and solar panels. Rainwater harvesting collects, filters and pumps water around the campus and the building incorporates LED lighting linked to daylight and occupancyThe campus ventilation system is able to monitor CO2 concentration and vary airflow rates accordingly, saving electricity. 

New bus routes from nearby areas serve the site and electric vehicle charging points have been introduced. Cycle storage and maintenance are provided thanks to a partnership with Cycle Scotland.  

UWS and KEY FM Partnership

We are working with UWS drawing on their wealth of knowledge and experience such as is evidenced by their success in winning this prestigious award. Together we aim to create the world’s first framework for autonomous buildingsThis project will encompass all traditional application environments available in the built environment and will evolve to integrate such technology as digital twins, virtual reality, augmented reality, Internet of Things (IoT), Artificial Intelligence, autonomous smart building functions, predictive and conditionalbased monitoring and so much more. 

UWS partnersip

Key FM, University of Western Scotland and Innovate UK

Oh and we’ve also heard on the grapevine that the Lanarkshire has pioneered in-house roasting of Fairtrade coffee beans at the university – so we’re keen to give the certainly excellent coffee a try on our next visit!  

If you want to evolve your own Smart Estate or find out more about autonomous buildingsplease contact us for more information or follow us on our journey with UWS for more inspiration! 



CEO of KEY Facilities Management International speaks in Baltimore

Stan Mitchell brought a touch of Scottish charm to Baltimore this week where he was a guest speaker at The National Facilities Management event (#NFMT), a flagship FM show.

NFMT Guest Speaker


Round table at The NFMT

This leading conference recognises the importance of learning from peers and experts about workplace trends, technology advances, budget planning, and better ways to communicate up and down the organisational chart. Attendees at NFMT events know that the conference brings together a unique mix of experienced people sharing valuable content. It prides itself on enabling industry players to take a deep dive into professional development and connect with peers and experts who can help them do their job well.

Thanks to Stan’s varied past and present roles, including national chair of BIFM (now IWFM), founding chair of Global FM and founding chair of ISO TC 267 Facility Management Committee, his informative presentation brought powerful industry insight to NFMT delegates.

Delegates at the show keen to delve further or those interested in finding out more should get in touch.

Raising FM standards worldwide with ISO 41014

BSI Headquarters London UK

Venue: BSI Headquarters – London UK
This week work continued on a new ISO standard at a meeting of contributors from 9 different countries, chaired by our CEO Stan Mitchell.

ISO 41014, Facility management – Development of facility management strategy

This new standard when published will continue to enhance the recognition of FM as a strategic professional discipline across the world and build upon the recent publication of ISO 41001, Facility management – Management system – Requirements with guidance for use.

The working group (WG) convenor for the new standards is Helgard Pienaar from South Africa. In a recent statement to the ISO Mr Pienaar outlined the vision of the group to deliver a meaningful standard of high quality and on time. He thanked members of the working group for their dedication, passion, professionalism, and respect for one another. *

As the standard evolves industry players can follow and participate in developments by registering as a member of ISO/TC 267 through their National Standards Body (NSB).

To track the activities of this ISO Technical committee keep visiting ‘ISO TC 267 Facility Management News’.
Consider how KEY FM can support your businesses to take up the challenge of ISO 41001 through auditing or training.