Key FM’s CEO and CIO, Gordon and Stan Mitchell had the privilege of presenting to a delegation of 20 senior government officials and business owners  from Zhejiang province, China, this week. The meeting was facilitated by The University of the West of Scotland (UWS)already a training partner in the region. During the session we studied the application of Artificial Intelligence (AI) as it is employed in our True FM model and how this capability drives standards and best practice for Facilities Management operations in China and beyond. 

Gordon commented: “Today was a very informed and enjoyable presentation and dialogue focused on the many ways Artificial Intelligence will change our sector and where true partnership will lead to global best practice and change.”


Ashwini Konanahalli, lecturer at UWS added: “We at UWS are delighted to facilitate this training event during which we were not only able to showcase our partnership with Key FM but also present the sector-leading pioneering work done by Stan and Gordon. I’m delighted to play a part in this collaboration where we endeavour to apply AI technology for wider FM industry operations.

UWS Chinese delegation

Chinese Government delegates and business leaders meet Key FM

Zhejiang Department of Science and Technology 

Zhejiang (near Shanghai) is one of the most developed regions in China. The delegation’s remit for their visit to UWS was to hear from AI-related organisations, learn about AI application in industry, understand the challenges and the focus for the future as well as prospect for collaborative projects.  

The 20 officials are tasked with implementing and drafting laws, regulation and policies on science and technology as well as composing and implementing hi-tech industrial and annual planning. Collectively they manage funds, hi-tech development zones at a provincial level and are jointly responsible for foreign affairs in the sci-tech domain. 

Their enthusiasm and commitment to sourcing overseas technological cooperation and their passion to support high-tech enterprises and solutions was evident from their enthusiasm for the Key FM presentation. It should also be noted that China is one of the 32 countries currently registered as participating members of ISO/TC 267, further evidence of their will to drive forward professional standards in the FM sector. We hope this will be the start of new and exciting collaboration to come. 


ISO TC/267

32 ISO TC/267 Participants

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