Key CEO receives BSI Leadership Award for contribution to global Facilities Management

We are proud to announce that our CEO, Stan Mitchell, has received a prestigious BSI Leadership Award from the British Standards Institution (BSI).  The accolade was for “strong and visionary” leadership, and Stan’s  outstanding contribution to raising the status and standards of the global facilities management (FM) discipline.

The BSI cited Stan’s “enthusiasm, superb industry reputation and support for new members”.  This was seen as important in maintaining membership and momentum Chair of the FM Technical Committee.  He has held this position for the 13 years since its inauguration.

Of his achievements, the BSI drew special attention to how Stan personally galvanised international support for a new ISO FM committee.  He subsequently also led its creation and the initiation of the new ISO FM Management System Standard, ISO 41001.

Also commended was Stan’s leadership as acting chair of a UK panel which supports ISO experts.  In this role, he was said to have demonstrated “diplomacy and excellent communication skills which have helped resolve a number of fundamental disagreements through consensus”.

Congratulations Stan! Below is a photo of the BSI award taking pride of place on the wall at our Head Office.


Profile of Senior Key Consultant, Stewart Lackie

Senior Key consultant, Stewart Lackie.

We‘ve dropped in on one of our senior team, Stewart Lackie, at his base in a beautiful coastal village overlooking the Moray Firth – both an idyllic spot and perfectly located for Key’s ambitions to become the True Facilities Management provider-of-choice for the Highlands and Islands region.

Stewart is one of Key’s senior consultants, with particular specialism in strategic business planning, process development and the management of projects, supply chain and contracts. His qualifications include a CBIFM, Postgraduate Diploma and Certificate in FM, and PRINCE2 project management, and he was previously a member of Scottish Government’s benchmarking estates expert group.

For some time, Stewart oversaw services for our multinational customers across 21 countries and 4 continents, including regular site visits to far-flung destinations including Azerbaijan, Ukraine, and the United Arab Emirates. Currently, he is spearheading contracts on Key’s home turf.

“A key objective for me right now is to raise the profile of ‘tailored’ True FM across the Highlands and Islands region, and the significant cost and efficiency benefits it can bring to local business and organisations.”

Stewart grew up in an Army family and had a peripatetic childhood. Growing up in Malaysia, cold-war Germany and various locations around the UK, he developed an appreciation of disparate cultures which has served Key well since his appointment. Making an early move into FM, his former achievements include a high-profile role as Facilities Manager at 10 Downing Street.

Relocating from London to the Black Isle in 2002, Stewart worked as Head of Facilities Management for Highlands and Islands Enterprise, and Head of Business Support Services at Scottish Natural Heritage, before joining the Key team in 2011.

Over a diverse career, Stewart has developed a deep and comprehensive know-how of all facets of facilities management and delivery. His proven track record ranges from the specifics of hard and soft services – mechanical and electrical maintenance, workplace ‘greening’, health and safety, SLAs, landscaping, catering, and more– through to strategic and tactical planning across distributed portfolios.

Stewart’s rare grasp of both the detail and the big picture of operational management is a differentiating characteristic of, and requirement for, all of Key’s senior team. It is this capacity which gives us our unique ability to tailor True FM solutions to any specific operational need, big or small.

If you’re located in the Highlands and Islands region, or anywhere else in Scotland or the rest of the UK, and think you might benefit from Stewart’s help and his True FM toolkit, then may Key might be able to help you. Contact us on or +44 (0) 1786 841603.