Time to catch up in Dublin?

Both Stan and Gordon Mitchell, Key FM CEO and CIO respectively are looking forward to the upcoming Euro FM event in Dublin from the 13th – 14th of June. Stan and Gordon will rub shoulders with attendees from over 50 countries making EuroFM into one of the best places to network with peers from universities, research centres, professional organisations and corporations from all over the world. It is an open network for Facility Management – an annual reunion where stakeholders from five continents promote and shape the future of our profession.

Gordon Mitchell CIO Key FM

Gordon Mitchell CIO Key FM

This year the event will take an innovative concert-style approach at the AVIVA stadium central Atrium. All events will take place in the same space allowing attendees to maximise networking opportunities without missing out on the highlights of the programme. We’ve heard plenty of tasty food and drink will be on offer non-stop and of course a double expresso option for those of you that think lunch is for wimps! You’ll need to keep your strength up for two intense days with over 45 speakers… or at least in order to make it through to the cocktail party on Saturday! 

Key FM knows that the future of our industry lies in the solid academic training of tomorrow’s professionals, so we’re excited to hear that slots have been reserved at the workshops for students and there will be a prize for the most outstanding student at the awards ceremony on Friday afternoon.  

ISO Expertise on hand!

Stan and Gordon will be attending in their capacity as shapers of ISO policy (Stan leads ISO TC 267 for Facility Management and Gordon is spearheading a newly formed ISO Facility Management Technology Task Group.) They are looking forward to connecting with bloggers, podcasters, influencers and motivators from areas across the industry to share insight and expertise in an innovative and inspirational context. 

Feel free to connect with either Stan or Gordon over LinkedIn prior to the event with any questions or to meet up over an espresso or two! 



High stakes at the FM Middle East Awards 2019

On the 19th of June the 12th edition of the facilities management Middle East Awards (fmME) will announce its winning selection from the cream of the FM world.

FM Awards 2019

Meet the judges

Key FM CEO, Stan Mitchell and an eclectic mix of industry peers including technical specialists, academics, real estate and property management specialists have come together to independently judge nominations. Stan will be working alongside Abdulla Al Awadhi, director FM and HSE, Tecom; John Stevens, managing director, Asteco; Lara Khozouz, group operations director, Abdali Investment and Development, Jordan; and Saeed Al Fahim CEO, Stratum to ensure that companies that have made a lasting impression on the FM scene in the Middle East are recognised for their efforts. Awards are given out across 15 categories, with trophies for the winners and highly commended entries.

Tarek Nizameddin, senior executive director, Ejadah said: “The FM ME Awards present Ejadah with a great opportunity to establish our commitment to recognising and supporting healthy competition, excellence and innovation throughout the FM industry. This enables Ejadah to align itself with the values and philosophy behind the FM ME Awards and encourage the implementation of state-of-the art technologies and service methodologies in the Middle East Market. The awards showcase success stories and appreciate the industry’s best performers – a principal along which Ejadah operates on a daily basis.” He also acknowledged the cut throat competition in the current FM market but said that the “FM sector is currently one of healthiest sectors in the UAE market. This is due to the increased demand of services with the delivery of mega projects, the approach of Expo 2020 and the inauguration of new destinations in the UAE. However, competition is becoming tougher with the implementation of the cost-reduction approach among the majority of FM clients.”

According to judge Stan Mitchell “FM awards are an essential aspect of promoting our discipline and it’s strategic, tactical and operational potential to add real value to the demand organisations that we serve and the impact we bring.

It is for this reason that I am pleased to be a judge in the Middle East Facilities Management Awards 2019 to assist in showcasing a region that is fast becoming an exemplar in demonstrating Global FM best practice.

The standard of submissions is excellent as are those awards for the many people who are behind those initiatives.  I am looking forward to finding out the winners on 19 June.”

Follow Stan on twitter to keep abreast with industry insights in real time.

Reflecting on World FM Day 2019

Once a year, the global facilities management community comes together to celebrate the FM industry. World FM Day 2019 on 15 May last week was a celebration of Global ISO FM Standards and it acknowledged the milestone of creating the ISO 41000 series of Standards and Technical Reports focussed on the industry.

World FM day 2019

Stan Mitchell, Chair of ISO TC 267 Facility Management, with Key FM celebrating World FM Day 2019

“Developing ISO Standards is a massive game changer for our industry,” said Duncan Waddell, Chairman of Global FM, the organisation which founded World FM Day. “These standards represent a significant step forward in the standardisation of FM management professional practices internationally.”

Facilities Management is a US$1.15 trillion global industry, with 65,000 professional and industry participants worldwide and World FM Day allows these professionals to celebrate the significant contribution that FM makes to the global economy.

But once the publicity around World FM Day has calmed down how do FM professionals around the globe keep the momentum going throughout the year? How can we ensure we continue to recognise the vital contribution that facilities management professionals make to business worldwide from health and safety and productivity to the well-being of people who utilise the built environment?

With this in mind a report published by the IFMA to celebrate World FM Day asks 11 FM professionals globally to explore the opportunities and threats facing FM today.

On the one hand outsourcing and integration of FM services as a business model has been open to criticism but at the same time, many people outside of the FM profession have woken up to the importance that a pleasant workplace has on productivity. This talent agenda is bringing new interest into that “wellness” aspect of the profession.

Here are some of the highlights from around the world:

Bulgaria, Petar Tashev, Editor-in-chief of Facilities Magazine 

“Our main challenge, though, is to market FM better in order for potential clients to understand what is FM for – not saving money, but increasing the wellbeing of the people inside the buildings.”

Sweden, Helena Ohlsson Skjeld, Director of Services, Scania Region

“Another challenge is competence. The universities here have tried to develop education and training but most people in leading roles in FM come from other sectors. How do you train someone to handle such a broad and complex role?”

Nigeria, Adejumoke Akure, Partner, Estatelinks Ltd

International standards are at the very heart of the success of cross-border FM. Defined and measurable standards give clarity to operations and relationships as well as provide the ground that activities can be built on without ambiguity but with a caveat! Local culture must be clearly addressed so standards and its continuous improvement can be successful.” Source: IFMA, World FM 2019 Day Report

The full report makes interesting reading, download it directly from the IFMA.

From our in-house ISO expertise, our Knowledge Transfer Partnership (KTP) with The University of the West of Scotland to our inherent belief running through everything that we do that buildings are about the people that use them, speak to us today about how Key FM is tackling both the threats and opportunities covered in this report.



Key FM supporting World FM Day 2019

World FM Day on May 15th is a celebration and recognition of the facility management profession. It’s a time to bring the behind-the-scenes heroes of the built environment into the limelight and share well-deserved thanks for keeping our buildings healthy, safe and productive places to work.

Meet the Key FM team

Meet the Key FM team in Doune

Key FM is a family run facilities management consultancy, established in Scotland in 1990, we are the longest-running FM consultancy in the UK. This photo is taken outside our historic office in Doune, the original factory where the pistol that fired the first round of the American War of Independence was manufactured. Founded in 1646 by blacksmith Thomas Caddel, it produced astonishingly ornate engraved pistols made from melted-down horseshoe nails and Doune pistols became the gun of choice among kings and nobles. We are now proud to call this space our own and maintain the spirit of innovation and excellence in our field established here over 300 years ago.

In the spirit of shouting loud and proud about the contributions facility professionals like ours make to the built environment and to our world, we’re supporting the IFMA throughout World FM ​Week.

To get involved remember to sign up on the IFMA World FM Day page on May 13. The following features will be available for download on each day of World FM Week:

5 Days of Gratitude

May 13: Four Ways Technology Has Changed the Modern Workplace (article)

May 14: Five Practices That Improve the Business Impact of Research (benchmarking)

May 15: How Cisco Improved Their Triple Bottom Line by Updating Their Brand, Culture and Workspace (case study)

May 16: Work Space Etiquette (how to)

May 17: Making Sense of BIM for FM Managing for the Building Life Cycle (white paper​)


And of course, follow us throughout World FM Week to find out what we’re getting up to!

ISO41001 news from Dubai and Abu Dhabi

Just returned from a tour to Dubai and Abu Dhabi, CEO Stan Mitchell has been busy bringing the benefits of ISO 41001 to an ever-increasing circle of companies.


Adeeb Group receive ISO41001 certification

Following a recent presentation to the management team at the Adeeb Group, Stan covered off key themes in standardisation and digitisation in Facilities Management. Adeeb Group management were quick to recognise the benefits aspiring to the standard will bring, notably:

  • Optimised resource efficiency and financial performance
  • Improved risk management and protection of people and the environment
  • Increased capability to deliver consistent high-quality services and products, and added value for customers and stakeholders

Benefiting from Stan’s unique industry expertise has meant that the Adeeb Group are now proudly part of the ISO41001 family.

On the same busy trip, Stan also delivered a keynote presentation to Emrill, a multi-award-winning integrated facilities management provider in the UAE. Emrill’s annual leadership conference gathers their management team for a full day of interactive and insightful knowledge-sharing activities. Stan’s focus was firmly centred on Key’s position as a leading light in new technologies in FM. From digital twins to working towards fully autonomous buildings, Emrill’s team were provided with plenty to think about for the weekend ahead.

Need to bring your business into line with ISO41001? Take a look at the consultancy services offered by Key FM.