Are you keeping pace with rapid changes in the built environment?

Meeting of like minds –

The NFMT 2019 conference in Baltimore has just wound up. For those of you not lucky enough to attend or just too swept up in the event to digest the wealth of industry insights available to delegates, take 20 mins on your way home today to listen to this from two FM leaders.

Stormy and Stan have been long-time pioneers in FM standardisation, collaboration, and communication, and they believe that customer service is key when creating an environment where people can thrive. Stormy Friday is President of The Friday Group, an internationally recognised woman-owned facilities management consulting firm that generates customised solutions and strategies for current business issues and challenges.

Hear digital workspace expert, Mike Petrusky as he chats to Stormy and Stan on how FM professionals can keep pace with the fast-changing world of the built environment where technology is having such a significant impact. They agree that we must all commit to being lifelong learners and continuing education at events like the NFMT 2019 Conference are essential. Stan and Stormy both played a role on the commission that helped to develop the ProFM, a training and credentialing program built to celebrate the diversity and growth in facilities management. With a focus on asset, risk, business management, and operations and maintenance, ProFM is designed to prepare FMs for the future workplace.

FM Customer Service and The ProFM Credential Program, Source: iOFFICECORP.com

Want to hear more? Connect today with Stan and KeyFM on LinkedIn.